Shipping a vehicle—whether it’s across the state or the country—can save you time, mileage, and stress. But like any service, using a vehicle moving company comes with risks if you’re not careful. From surprise fees to vehicle damage, many common issues can be avoided with a little preparation.
Whether you’re relocating for work, selling a car, or moving a family vehicle, understanding the most common mistakes people make when using auto transport services can help you avoid costly and frustrating situations.
Here’s what to watch for so your car shipping experience goes smoothly from start to finish.
Failing to Research the Auto Transport Company
Choosing the first company you find online is one of the most common and avoidable mistakes.
- Always check reviews on sites like Google, Yelp, or the Better Business Bureau.
- Verify the company’s registration with the Federal Motor Carrier Safety Administration (FMCSA). Legitimate vehicle shippers must have a valid USDOT number.
- Avoid companies with vague contact info or no physical address.
- Ask how long they’ve been in business and whether they offer door-to-door service or terminal-to-terminal.
Doing your homework upfront protects you from scams and low-quality service providers.
Not Getting a Written Quote or Contract
Verbal agreements can lead to serious misunderstandings or hidden fees.
- Insist on a written estimate that includes the full cost, transport type, and any special services.
- Understand what’s included: Does the quote cover insurance? Is it open or enclosed transport?
- Avoid paying large deposits upfront. Most reliable companies won’t require more than a small booking fee.
- Clarify cancellation policies before signing anything.
A clear, detailed contract ensures everyone’s on the same page—and protects your wallet.
Forgetting to Inspect the Vehicle Before and After Shipping
One of the biggest mistakes is failing to properly document the car’s condition.
- Take clear, time-stamped photos of your vehicle from all angles before the transport.
- Note existing damage on the shipping company’s inspection form (called the Bill of Lading).
- Be present at delivery to check for new damage and compare it with the pre-shipping photos.
- Don’t sign off on delivery until you’ve inspected the car thoroughly.
Proper documentation helps you file a claim if your vehicle is damaged during transport.
Leaving Personal Items in the Car
Many people assume they can use their car like a moving box. Big mistake.
- Most auto transport companies prohibit personal items in the vehicle for safety and insurance reasons.
- Unsecured items can shift during transport and cause damage to your car’s interior.
- Extra weight can lead to added fees or even delays at weigh stations.
- Items left in the car are not usually covered by insurance.
Keep your car clean and empty—it’s safer and ensures you’re following the rules.
Not Understanding Open vs. Enclosed Transport
Choosing the wrong type of transport can result in disappointment or unexpected costs.
- Open transport is more affordable and widely available, but your vehicle will be exposed to the elements.
- Enclosed transport offers greater protection (ideal for luxury or classic cars), but at a higher cost.
- Ask your shipper about both options and what’s best for your specific vehicle.
- Make sure the quote reflects the right transport method to avoid surprise upgrades.
Choose the right level of protection based on your car’s value, condition, and importance.
Shipping your car doesn’t have to be complicated, but a few wrong steps can turn a simple process into a frustrating ordeal. By avoiding these common mistakes—like skipping research, failing to document the car, or misunderstanding the service—you’ll protect your vehicle, your money, and your peace of mind.
Take your time, ask questions, and work only with reputable, licensed auto transport companies. In the end, a little extra planning up front can save you a lot of trouble down the road.
Write a Comment