Moving—whether across town or the country—is a big deal. It involves time, money, and a whole lot of stress. One of the most important decisions you’ll make during this process is choosing the right moving company.
The right team can make your move smooth and hassle-free, while the wrong one can cause delays, damage, and unexpected costs. With so many moving companies out there, it’s important to know what to look for so you can protect your belongings—and your peace of mind.
Know What Kind of Move You’re Making
Different moving companies specialize in various types of moves. Understanding your needs first will help narrow your search.
- Local moves: Typically within the same city or a short distance. Often priced hourly.
- Long-distance moves: Generally over 100 miles. These moves require more planning and may be priced by weight or distance.
- International moves involve overseas transport and customs. Look for companies with global logistics experience.
- Commercial or office moves: Require specialized handling of electronics, office furniture, and files.
Be clear on your move type when getting quotes or asking for recommendations.
Research Companies Thoroughly
Don’t just pick the first name that pops up online. Take time to dig into their background.
- Check reviews on Google, Yelp, Better Business Bureau, and social media.
- Verify credentials with the U.S. Department of Transportation (for interstate moves). Look for a valid USDOT number.
- Ask for referrals from friends, coworkers, or real estate agents.
- Look for experience in the type of move you need (e.g., fragile items, long-distance, storage solutions).
A reputable mover will have a track record of professionalism and satisfied customers.
Get Written Estimates—Not Just Over the Phone
A reliable company will come to your home (or at least do a video walkthrough) before giving you a quote.
- Request at least 3 quotes from different companies to compare.
- Make sure the estimate is binding or “not-to-exceed,” so you don’t face surprise charges.
- Ask what’s included—some quotes may not cover packing materials, fuel, or stairs.
- Understand the pricing model (by weight, hourly rate, or flat rate).
Never accept vague quotes—clear, detailed pricing is a must.
Ask the Right Questions
The more you know upfront, the fewer surprises on moving day.
- Are you licensed and insured?
- Do you offer packing services or just loading/unloading?
- What happens if something is damaged or lost?
- Are there any hidden fees (fuel surcharges, long carry fees, etc.)?
- How do you handle fragile or high-value items?
- Do your movers work directly for you, or do you use subcontractors?
Good movers will be transparent and happy to answer your questions.
Look for Red Flags
There are a few warning signs that might signal a less-than-reputable mover.
- They ask for a large deposit upfront (more than 20% is unusual).
- They don’t provide a written estimate.
- Their company name changes often or they operate under multiple names.
- Poor or no online presence.
- They arrive in unmarked trucks or don’t wear uniforms.
If something feels off, trust your gut and walk away.
Choosing the right moving company doesn’t have to be overwhelming, but it does take a little research. By knowing your needs, doing your homework, and asking the right questions, you can find a professional team that handles your move with care and efficiency.
It’s your home, your belongings, and your peace of mind—make sure they’re in the right hands.
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